• About us
  • Terms of purchase
  • Customer service
  •   Certified e-commerce
  •   Fast delivery 3-5 working days
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Terms of delivery *

Normal delivery time is about 3-5 working days when the products are in stock.

We send orders with DHL, UPS & Postnord. We do not take financial responsibility for any delays.

If you discover damage to the package, you must immediately report this to the post office or other carrier and report the damage. Do not pick up a damaged package! If you do not discover the damage until you have opened the package, and the damage is of such a nature that it can be attributed to the handling of the post office or the transport company, you must contact them and report a damage.

 

Right of withdrawal/Complaint *

We follow the law on distance contracts according to the Swedish Consumer Agency's recommendations. According to the Distance Contracts Act, you have the right to return ordered faultless goods without giving any reason. Notice of this must be given as soon as possible, but no later than within fourteen (14) days of receipt of the goods (does not apply to specially ordered goods). There is always a guarantee on the products you buy (1 year). If you can prove that there is a manufacturing defect in the product, you always get new parts, however, the warranty does not apply in the event of wear and tear. You pay the return shipping yourself. For repayment - enter your bank account number to your personal or business account. 

Please note that companies are not covered by the right of withdrawal.

 

Payment options

- Invoice

Companies, organizations and private individuals can choose an invoice with a 30-day payment period. Credit assessment may be performed.

- Klarna

Choose to pay with Klarna at checkout.

 

The Personal Data Act

Your personal data is handled in accordance with current provisions in the Personal Data Act (PUL).

SMS sending

The mobile phone number you enter at checkout may be used for SMS notification of delivery.

 

Dispute

Any disputes are resolved primarily in discussion with our customer service. We follow the recommendations of the General Complaints Board and otherwise refer to the European Commission's online dispute resolution tool: http://ec.europa.eu/consumers/odr/.